Higher Education
We understand the complexities of higher education and have worked with many of Australia’s leading universities.
customers
Today’s students are more connected and moving faster than ever.
Their expectations have changed. They’re used to Nexflix, Uber, and Amazon that provide hyper-personalised experiences at the touch of a button on their mobile devices. So every time students engage with your institution, they demand outstanding experiences. If you can’t deliver them, then performance, satisfaction, and retention will suffer.
We understand higher education and make it easier for an institution of any size to become a connected campus and drive stronger 1-to-1 engagement with students and corporate partners.
The Student Journey
One platform to support your institution
Salesforce CRM enables institutions to drive student success across the lifecycle from prospect to alumni.
Recruiting & Admissions
- Attract the right students and engage them in the channels they are using such as social media.
- Simplify the application and admissions process.
- Provide a 360-degree view of the student so you can help them in more meaningful ways.
Student Success
- Identify at-risk students.
- Create communities – connecting students with associations.
- Help associations manage themselves.
- Help your staff to help your students.
- Make it easy to navigate the system and know where to go for answers.
Alumni & Corporate Relations
- Keep in touch with alumni.
- Manage donations.
- Build strong ties with the business community.
- Encourage lifelong learning engagement.
CustomerSuccess Story
University of Technology Sydney
Using a centralised data-led strategy for Corporate Relations, UTS changed the way they work with strategic partners and strengthened their partner network across the university.
Solution Platforms
100% Cross-Cloud Salesforce Solutions
SALES CLOUD
SERVICE CLOUD
Community Cloud
Field Service Lightning
Einstein Analytics
CPQ
PARDOT & MARKETING CLOUD
Integration Tools
WHITEPAPER
The Connected Campus
This White Paper explores the key learnings to transform your institution and improve the student experience from recruitment to retention and beyond.
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