Manufacturers have an opportunity to revive Australia’s manufacturing industry. But to do this they must become more customer-centric. How? Through digital transformation. By creating a 360-degree view of the customer it ensures that every interaction your customer has is consistent and seamless—from before, during, and after the sale.


logo of Saint-Gobain which sought our CRM solutions for the manufacturing industry
logo of Mitsubishi Electric who also availed of our CRM solutions for the manufacturing industry
logo of Tuff Shed, a manufacturing client which also availed of our CRM solutions
What do you need
help with?
a manufacturing site powered by data and automation after a consultancy with Simplus

Preparing for the future of work

You want to build a customer-centric business model that is integrated and driven by data and automation – but have no idea where to start.

2 supervisors in the manufacturing site looking at their Salesforce CPQ data

Support for your Salesforce org

You have vast amounts of data but you’re not leveraging it to become a data-driven organisation. 

a picture of two men shaking hands to signify front and back house interaction

Front and back house interaction

You need a common integrated platform to manage customers, value chain partners and front and back house interactions.

a man training his colleague about their new manufacturing crm

User adoption

With one of the oldest industry workforces, you need guidance to support your employees as they adapt to new technology.

a man implementing the data suggested in their crm

Implementing my Salesforce solution

You want help implementing your Sales Cloud, Service Cloud, or Manufacturing Cloud so you can deliver consistent journeys, experiences and workflows.


How to Create a Customer-Centric Manufacturing Business

It’s time to fundamentally change how your manufacturing business thinks, plans, strategies and operates. In the COVID-era it all starts with putting your customer at the centre of your overall strategy. It’s a huge undertaking and one that needs to be done right. Which is why we have distilled the latest local industry advice to help you get started.

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How to Create a Customer-Centric Manufacturing Business​

Deep Dives
From planning to implementation stage clip art


Adapt & Thrive Sales in Manufacturing & Distribution​

Featuring advice from Salesforce and Simplus customer Mitsubishi electric, this mini ebook covers the fundamental benefits of Salesforce CPQ, helping manufacturing customers to succeed in bringing new technologies to their end-to-end operations and thrive in the new normal.​
an image of a hologram to signify agile manufacturing processes with the help of crm solutions


More than a CRM: How Salesforce drives agility, relevance and profitability for manufacturers

Find out how Salesforce can help you manage your end-to-end operations more efficiently with built in data analytics, AI and IoT capabilities for improved forecasting, sales effectiveness, customer experience and ROI.

manufacturing enabled by digital technologies such as crm solutions


Manufacturing Revival: Is a new Industry 4.0 era of Australian manufacturing upon us?

To help us look into the future state of Australia’s manufacturing industry, David Chuter, CEO and Manager of the Innovative Manufacturing CRC will reveal how manufactures enabled by digital technologies and an uptake of Industry 4.0 are innovating and securing future success.

Latest Insights

Ready to start your journey?

Every client is one-of-a-kind and at Simplus we’d love to start working together to deliver on your digital transformation goals.

Fill out our form and one of our friendly sales reps will give you a call to find out more about you and how we can work together.