Salesforce Managed Services

Our Salesforce Managed Services team has the specialised skills and experience to empower your team with technical and strategic support, and ensure your Salesforce instance is delivering a strong ROI.

Global Clients

Maximise the value of your Salesforce investment

Our Salesforce Managed Services team offers the on-demand expertise to manage the complexities of a multi-cloud platform, supporting your sales and CRM technology infrastructure to make the most of your Salesforce investment.

Choose from our flexible pricing model to deliver the efficiencies and expansion your sales ecosystem needs.  

Call on your team of Salesforce-certified consultants to deliver dedicated, nimble, consistent support and expertise.

Explore the key optimisation tactics for your Salesforce instance

Now more than ever, digital leaders are increasingly faced with the challenge of doing more with less. 

To help, our Salesforce Managed Services team provides agile solutions that bridge skills and labour gaps to improve operational performance.

Find out how to unlock more in Salesforce with Simplus Managed Services. 

HOW OUR TEAM WORKS WITH YOU

Your Salesforce Managed Services team has the expertise to supercharge innovation. Find out how it can save the day.

Benefits of Salesforce Managed Services

Cost predictions

Making your planning more secure

flexible utilisation model

Enables your business to scale as needed

Technical talent pool

Responsive to any challenge

Operational centre of

excellence

DevOps Methodology

STRATEGIC FOCUS

What's included in Salesforce Managed Services

ADMINISTRATION SERVICES

INCIDENT & PROBLEM

SOLVING MANAGEMENT

DEPLOYMENT

&

RELEASE MANAGEMENT

mAINTENANCE &

MONITORING

BACKLOG PRIORITISATION

&

ROADMAPPING

ENHANCEMENTS

&

MICROPROJECTS

A FlexIBLe MODEL

Business can be unpredictable, which is why we’ve designed a flexible utilisation model to accommodate unexpected changes, challenges and spikes in demand. And unused hours can be banked and rolled over without affecting the cost of the contract. 

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SILVER
PACKAGE

Our Silver offering sets the groundwork to optimise your Salesforce org.

Examples may include:

  • Break/fix quick wins
  • Lightning readiness and technical debt assessments
  • Data deduplication
  • Process Builder optimization
  • Business analysis
  • CLM support
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GOLD
package

Upgrade to our Gold offering for additional support and optimisation.

Examples may include:

  • Pardot setup
  • Integrations: Outlook, DocuSign
  • Data security evaluation
  • CPQ Advanced Approvals
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PLATINUM
package

Our Platinum offering provides comprehensive oversight of your Salesforce instance.

Examples may include:

  • Salesforce org merges and Lightning migrations
  • Codebase cleanup
  • Release process automation
  • Data archival and cleanse
  • Integration endpoint updates
  • Apex/VisualForce
  • Change Management/User Training
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strategic services package

Gain real operational efficiency and productivity wins with everything in the Platinum package, as well as assistance to:

  • Operate Salesforce as a strategic platform to scale and optimise ROI
  • Use our on-demand team instead of hiring in-house admins and developers
  • Rely on the guidance of Salesforce accredited experts
  • Plan confidently with flexible resources
  • Call on a diverse skill set for the entire Salesforce stack, including API-based and middleware integrations
Customer Deep Dives

On-Demand Webinar

Hear from digital leaders at the Department of Treasury and Finance and at health insurer HCF about how they used managed services solutions to create operational efficiencies in Salesforce to power performance.

a happy government employee happy with the outcome of her meeting with the managed services team in Simplus

sa health

Discover how The Office for Ageing Well responded to an unprecedented increase in customer demand with the help of Managed Services.

Latest Insights

We’re ready to start the conversation.

Questions about Simplus Managed Services?
Salesforce Managed Services encompass technical and strategic support to maximise ROI on your Salesforce instance. Simplus ANZ offers expertise in optimising and maintaining Salesforce implementations.
Salesforce Managed Services help businesses of all sizes tailor their Salesforce implementations for maximum ROI. Simplus ANZ ensures efficient use of the platform across various business needs.
Simplus Australia and New Zealand’send-to-end managed services cover everything from implementation strategy to deployment and training. We ensure your Salesforce instance evolves to meet strategic objectives.
Yes, our flexible pricing model and extensive expertise allow us to assist businesses of any size or scale. We help you expand your Salesforce ecosystem efficiently.
With decades of experience and industry knowledge, Simplus analyses your platform against best practices and market trends. We provide on-demand expertise to deploy agile and adaptive Salesforce instances.
Beyond maintaining your CRM, Salesforce Managed Services from Simplus helps you set up your Salesforce instance following best practices, implement innovative projects and improve your Salesforce return on investment.