Salesforce Managed Services
Our Salesforce Managed Services team has the specialised skills and experience to empower your team with technical and strategic support, and ensure your Salesforce instance is delivering a strong ROI.
Global Clients
Maximise the value of your Salesforce investment
Our Salesforce Managed Services team offers the on-demand expertise to manage the complexities of a multi-cloud platform, supporting your sales and CRM technology infrastructure to make the most of your Salesforce investment.
Choose from our flexible pricing model to deliver the efficiencies and expansion your sales ecosystem needs.
Call on your team of Salesforce-certified consultants to deliver dedicated, nimble, consistent support and expertise.
Explore the key optimisation tactics for your Salesforce instance
Now more than ever, digital leaders are increasingly faced with the challenge of doing more with less.
To help, our Salesforce Managed Services team provides agile solutions that bridge skills and labour gaps to improve operational performance.
Find out how to unlock more in Salesforce with Simplus Managed Services.
Download our Managed Services Guide
HOW OUR TEAM WORKS WITH YOU
Your Salesforce Managed Services team has the expertise to supercharge innovation. Find out how it can save the day.
Benefits of Salesforce Managed Services
Cost predictions
Making your planning more secure
flexible utilisation model
Enables your business to scale as needed
Technical talent pool
Responsive to any challenge
Operational centre of
excellence
DevOps Methodology
STRATEGIC FOCUS
What's included in Salesforce Managed Services
ADMINISTRATION SERVICES
INCIDENT & PROBLEM
SOLVING MANAGEMENT
DEPLOYMENT
&
RELEASE MANAGEMENT
mAINTENANCE &
MONITORING
BACKLOG PRIORITISATION
&
ROADMAPPING
ENHANCEMENTS
&
MICROPROJECTS
A FlexIBLe MODEL
Business can be unpredictable, which is why we’ve designed a flexible utilisation model to accommodate unexpected changes, challenges and spikes in demand. And unused hours can be banked and rolled over without affecting the cost of the contract.
GOLD
package
Upgrade to our Gold offering for additional support and optimisation.
Examples may include:
- Pardot setup
- Integrations: Outlook, DocuSign
- Data security evaluation
- CPQ Advanced Approvals
PLATINUM
package
Our Platinum offering provides comprehensive oversight of your Salesforce instance.
Examples may include:
- Salesforce org merges and Lightning migrations
- Codebase cleanup
- Release process automation
- Data archival and cleanse
- Integration endpoint updates
- Apex/VisualForce
- Change Management/User Training
strategic services package
Gain real operational efficiency and productivity wins with everything in the Platinum package, as well as assistance to:
- Operate Salesforce as a strategic platform to scale and optimise ROI
- Use our on-demand team instead of hiring in-house admins and developers
- Rely on the guidance of Salesforce accredited experts
- Plan confidently with flexible resources
- Call on a diverse skill set for the entire Salesforce stack, including API-based and middleware integrations
SILVER
PACKAGE
Our Silver offering sets the groundwork to optimise your Salesforce org.
Examples may include:
- Break/fix quick wins
- Lightning readiness and technical debt assessments
- Data deduplication
- Process Builder optimization
- Business analysis
- CLM support
GOLD
package
Upgrade to our Gold offering for additional support and optimisation.
Examples may include:
- Pardot setup
- Integrations: Outlook, DocuSign
- Data security evaluation
- CPQ Advanced Approvals
PLATINUM
package
Our Platinum offering provides comprehensive oversight of your Salesforce instance.
Examples may include:
- Salesforce org merges and Lightning migrations
- Codebase cleanup
- Release process automation
- Data archival and cleanse
- Integration endpoint updates
- Apex/VisualForce
- Change Management/User Training
strategic services package
Gain real operational efficiency and productivity wins with everything in the Platinum package, as well as assistance to:
- Operate Salesforce as a strategic platform to scale and optimise ROI
- Use our on-demand team instead of hiring in-house admins and developers
- Rely on the guidance of Salesforce accredited experts
- Plan confidently with flexible resources
- Call on a diverse skill set for the entire Salesforce stack, including API-based and middleware integrations
Customer Deep Dives
On-Demand Webinar
Hear from digital leaders at the Department of Treasury and Finance and at health insurer HCF about how they used managed services solutions to create operational efficiencies in Salesforce to power performance.
sa health
Discover how The Office for Ageing Well responded to an unprecedented increase in customer demand with the help of Managed Services.
Latest Insights
We’re ready to start the conversation.
Questions about Simplus Managed Services?
Beyond maintaining your CRM, Salesforce Managed Services from Simplus helps you set up your Salesforce instance following best practices, implement innovative projects and improve your Salesforce return on investment.