Managed Services

As an extension of your team, our Managed Services team provides more than just support – they offer strategic and technical advice to ensure your technology is helping you achieve your overarching business goals.

Global Clients

logo of SA Health (Government of South Australia, which sought managed services from us)
logo of O.C. Tanner (who availed of our managed services)
logo of SelectHealth (which also took advantage of our managed services in achieving their goals)
logo of Mojo (which also partnered with simplus for managed services)

To maximise your Salesforce investment you need a team who understands all the complexities and details that come with a multi-cloud platform.

Introducing Simplus Managed Services: a dedicated team of certified specialists with a variety of skills and expertise to meet your ongoing needs. Offered through a flexible pricing model, Managed Services will help you achieve greater operational efficiency at an economical cost.

Video

CRM Managed Services explained

With a team of more than 90 experienced Salesforce certified consultants, your dedicated support team will have the right skills to adapt to the changing needs of your business at any given moment. Watch our short video to find out how our team works with you.

Office clip art
Office clip art

Explainer

CRM Managed Services explained

With a team of more than 90 experienced Salesforce certified consultants, your dedicated support team will have the right skills to adapt to the changing needs of your business at any given moment. Watch our short video to find out how our team works with you.

the simplus
difference
three professionals working out a managed services option for a big project

A flexible Managed Services model

We know that every business has changes and challenges that you can’t predict. The flexible utilisation model is designed to accommodate spikes in demand and allows for unused hours to be banked or rolled over, without affecting the cost of the contract.

a candid shot of a woman working together with his managed services team

Strategic advice and support across the Salesforce Platform

From ongoing administration, seasonal Salesforce updates and enhancements to resource continuity and API and middleware integrations to other systems, Salesforce knowledge is part of the Simplus Managed Services team’s DNA. Led by a Success Manager and Lead Consultant, our team will operate, maintain, and improve your Salesforce instance to make sure your systems are scaling at pace with your business priorities.

the microproject managed services team in Simplus

Managed Services: Micro-Projects

Keeping your business innovating during and after disruption is not always the easiest thing to do – especially if funds and resources are tight. But just like a car, your Salesforce org can’t remain static and only serviced when something “breaks”.

Simplus Managed Services Micro-Projects helps you create fast, “quick win” digital solutions for your system when you need them. Micro-Projects help you get the most value out of your contracted support hours, using your team of experts to work on enhancements that support strategic business goals.

Testimonials

SA HEALTH

“We really felt confident that Simplus understood what we were trying to do and would continue to understand and ask questions. The process was very clear.”

Evlynn Hayes

Manager, Seniors Card & Business Services at Office for Ageing Well

Department of Education

“The build was eight months of frantic activity and without Simplus I don’t know how we would have done it. Simplus’ flexibility as a resource has been a God-send. If we had to stick to 36 hours of support, we would not be where we are today.”

Project owner

Customer
Deep Dives
a happy government employee happy with the outcome of her meeting with the managed services team in Simplus

Customer Webinar

Discover how The Office for Ageing Well responded to an unprecedented increase in customer demand with the help of Managed Services.

Hear how their insights can help you think of new ways to stabilise and scale your business.

Latest Managed Services
Insights

We’re ready to start the conversation.

Every client is one-of-a-kind and at Simplus we’d love to start working together to deliver on your business goals.

Fill out our form and one of our friendly sales reps will give you a call to find out more about you and how we can work together.