Manufacturing
Manufacturers have an opportunity to revive Australia’s manufacturing industry. But to do this they must become more customer-centric. How? Through digital transformation. By creating a 360-degree view of the customer it ensures that every interaction your customer has is consistent and seamless—from before, during, and after the sale.
customers
What do you need
help with?
Preparing for the future of work
You want to build a customer-centric business model that is integrated and driven by data and automation – but have no idea where to start.
Support for your Salesforce org
You have vast amounts of data but you’re not leveraging it to become a data-driven organisation.
Front and back house interaction
You need a common integrated platform to manage customers, value chain partners and front and back house interactions.
User adoption
With one of the oldest industry workforces, you need guidance to support your employees as they adapt to new technology.
Implementing my Salesforce solution
You want help implementing your Sales Cloud, Service Cloud, or Manufacturing Cloud so you can deliver consistent journeys, experiences and workflows.
Whitepaper
How to Create a Customer-Centric Manufacturing Business
It’s time to fundamentally change how your manufacturing business thinks, plans, strategies and operates. In the COVID-era it all starts with putting your customer at the centre of your overall strategy. It’s a huge undertaking and one that needs to be done right. Which is why we have distilled the latest local industry advice to help you get started.
Industry
Deep Dives
EBOOK
Adapt & Thrive Sales in Manufacturing & Distribution
Webinar
More than a CRM: How Salesforce drives agility, relevance and profitability for manufacturers
Find out how Salesforce can help you manage your end-to-end operations more efficiently with built in data analytics, AI and IoT capabilities for improved forecasting, sales effectiveness, customer experience and ROI.
Webinar
Manufacturing Revival: Is a new Industry 4.0 era of Australian manufacturing upon us?
To help us look into the future state of Australia’s manufacturing industry, David Chuter, CEO and Manager of the Innovative Manufacturing CRC will reveal how manufactures enabled by digital technologies and an uptake of Industry 4.0 are innovating and securing future success.
Latest Insights
Ready to start your journey?
Every client is one-of-a-kind and at Simplus we’d love to start working together to deliver on your digital transformation goals.
Fill out our form and one of our friendly sales reps will give you a call to find out more about you and how we can work together.