Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
Latest Insight
![6 Ways Salesforce CPQ Improves The Customer Experience](https://simplusaustralia.com.au/wp-content/uploads/2020/11/6-ways-salesforce-cpq-improves-the-customer-experience-01.jpg)
6 Ways Salesforce CPQ Improves the Customer Experience
January 27, 2020
Exceptional customer experiences lead to better retention, relationships and ultimately, profit. Find out how Salesforce helps keep your customers happy.
![Design A CRM Sales will love](https://simplusaustralia.com.au/wp-content/uploads/2020/11/Design-A-CRM-Sales-will-love.png)
Design a CRM your Sales Team will Love and Adds Business Value
January 22, 2020
Is your CRM really working for your business? Here’s how to give it a health check and ensure your sales reps, and your company, are benefiting from.
![Bring sales together in CPQ funnel](https://simplusaustralia.com.au/wp-content/uploads/2020/11/bring-sales-together.jpg)
Sales and finance shouldn’t work in silos. Bring them together with CPQ and save your company money.
January 7, 2020
Customers want fast responses and better services and cross-team collaboration helps deliver that. Here’s how sales and finance can work together to improve delivery.
![Lead a Customer-Centric Government Digital Transformation](https://simplusaustralia.com.au/wp-content/uploads/2020/11/CX-factor.jpg)
The CX factor: How to Lead a Customer-Centric Government Digital Transformation
December 16, 2019
Government services are on a journey of modernisation. Our experts give their perspective on how to make this digital transformation customer-centric and sustainable.
![a happy government employee happy with the outcome of her meeting with the managed services team in Simplus](https://simplusaustralia.com.au/wp-content/uploads/2020/11/improving-digital-governemtn-service.jpg)
From Excel Spreadsheets to a Cloud-Based CRM: How the Office for Ageing Well Improved Digital Government Service
December 10, 2019
The Office for Ageing Well, together with Simplus and Salesforce, underwent a digital transformation process that modernised their customer experience. Here’s how.
![Simplus sales process](https://simplusaustralia.com.au/wp-content/uploads/2020/11/Simplus-Sales-processes.jpg)
Say Goodbye to Mundane Sales Processes
December 3, 2019
A faster sales proposal process puts you ahead of the competition and increases your chances of a sale. An automated CPQ system can help.