Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
Latest Insight
Skills Gap? No Bandwidth? You Need CRM Managed Services
January 30, 2020
CRM managed services can help your business stay ahead of the technology curve. Find out how they can help your business fill the skills gap and enjoy a streamlined workflow.
6 Ways Salesforce CPQ Improves the Customer Experience
January 27, 2020
Exceptional customer experiences lead to better retention, relationships and ultimately, profit. Find out how Salesforce helps keep your customers happy.
Design a CRM your Sales Team will Love and Adds Business Value
January 22, 2020
Is your CRM really working for your business? Here’s how to give it a health check and ensure your sales reps, and your company, are benefiting from.
Sales and finance shouldn’t work in silos. Bring them together with CPQ and save your company money.
January 7, 2020
Customers want fast responses and better services and cross-team collaboration helps deliver that. Here’s how sales and finance can work together to improve delivery.
The CX factor: How to Lead a Customer-Centric Government Digital Transformation
December 16, 2019
Government services are on a journey of modernisation. Our experts give their perspective on how to make this digital transformation customer-centric and sustainable.
From Excel Spreadsheets to a Cloud-Based CRM: How the Office for Ageing Well Improved Digital Government Service
December 10, 2019
The Office for Ageing Well, together with Simplus and Salesforce, underwent a digital transformation process that modernised their customer experience. Here’s how.