Insights

We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.

Latest Insight
Operationalising Agentic AI in Financial Services: What Comes Next
July 15, 2025
Agentic AI has moved from pilot to enterprise scale. Discover how financial institutions are operationalising AI with platforms like Agentforce, ensuring speed, governance and enterprise impact.

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Design A CRM Sales will love
Design a CRM your Sales Team will Love and Adds Business Value
January 22, 2020
Is your CRM really working for your business? Here’s how to give it a health check and ensure your sales reps, and your company, are benefiting from.
Bring sales together in CPQ funnel
Sales and finance shouldn’t work in silos. Bring them together with CPQ and save your company money.
January 7, 2020
Customers want fast responses and better services and cross-team collaboration helps deliver that. Here’s how sales and finance can work together to improve delivery.
Lead a Customer-Centric Government Digital Transformation
The CX factor: How to Lead a Customer-Centric Government Digital Transformation
December 16, 2019
Government services are on a journey of modernisation. Our experts give their perspective on how to make this digital transformation customer-centric and sustainable.
a happy government employee happy with the outcome of her meeting with the managed services team in Simplus
From Excel Spreadsheets to a Cloud-Based CRM: How the Office for Ageing Well Improved Digital Government Service
December 10, 2019
The Office for Ageing Well, together with Simplus and Salesforce, underwent a digital transformation process that modernised their customer experience. Here’s how.
Simplus sales process
Say Goodbye to Mundane Sales Processes
December 3, 2019
A faster sales proposal process puts you ahead of the competition and increases your chances of a sale. An automated CPQ system can help.
Dreamforce National Park image
The 5 Best Things We Saw at Dreamforce 2019
November 25, 2019
Dreamforce is the world’s largest software conference. The 2019 edition enjoyed a stellar turnout. Here are five of the best things we saw there.

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