Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
Latest Insight
Why a single view of the customer is a must in retail
July 27, 2021
Omni-channel experiences are now vital in the retail industry. But first, retailers need a single view of the customer.
Data readiness: don’t let data turn your digital transformation into a cautionary tale
July 6, 2021
Data readiness can make or break digital transformation. Here are the 4 biggest questions to ask if you want to make sure you’re data-ready.
Manufacturing Infographic: are you a customer-centric organisation?
June 10, 2021
How well do you know your customers? Not your distributors. Not your retailers.
Your customers. Your end users. If you don’t, you should.
How technology can enhance the retailer-manufacturer relationship
May 31, 2021
With retailers increasingly relying on digital solutions and automation for better customer experiences, how can manufacturers forge stronger partnerships through similar solutions?
Drive loyalty in retail with personalised engagements
May 27, 2021
Retailers and consumer goods companies are facing an urgent need to personalise engagements. Find out why – and how to make it happen.
Our experts weigh in on the highlights from Salesforce Live: ANZ 2021
May 6, 2021
With Salesforce Live: A&NZ 2021 officially wrapped, our experts have weighed in on the event’s biggest takeaways. Get all the insights.