Insights

We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.

Latest Insight
Operationalising Agentic AI in Financial Services: What Comes Next
July 15, 2025
Agentic AI has moved from pilot to enterprise scale. Discover how financial institutions are operationalising AI with platforms like Agentforce, ensuring speed, governance and enterprise impact.

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a group of professionals in a change management meeting
International Women’s Day: Continued progress depends on changing systems, not just individuals
March 12, 2021
This International Women’s Day, how can we protect equality gains and keep moving forward? A broader lens might be one answer.
a C-suite manager thinking about change management and adoption issues
Why your new tech has low adoption and how to improve it
March 3, 2021
You’ve made the investment. The technology is in. But why is it falling flat? It’s because you have an adoption issue. Recognising this is a critical first step.
a group of C-level executives of managed service companies holding hands
Managed Services 2021: strategy, quick wins and minimising risk
February 17, 2021
As business priorities reset in 2021, Managed Services is no longer just support, but a strategic ally. Find out what’s in store for 2021.
A modern way to improve customer experience
74% of manufacturers believe customer experience drives success
February 15, 2021
Over the past 12 months, early adopters of Industry 4.0 technologies in the manufacturing industry have found themselves well placed to respond to the challenges created by COVID-19.
A man wearing hard hat smiling
How manufacturing businesses can close the tech gap
January 28, 2021
The manufacturing industry is looking to close the tech gap and create a 360-degree customer view. But doing that with legacy technology systems can be a challenge.
a man thinking if he should get LPO
If your Salesforce platform needs some TLC, it needs the LPO Method
January 12, 2021
You’ve invested in a Salesforce solution but you’re worried you’re not getting the most ROI. We have a solution. It’s called LPO, and it’s a simple way to help you hit the ground running in 2021.

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