Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
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Future Trends Disrupting The Higher Education Sector
October 22, 2021
The disruption to universities and the higher learning sector has changed student expectations and traditional ways of teaching forever. As a direct result of the pandemic universities are changing their business models to adapt.
Engage Seamlessly Across All Channels
October 19, 2021
Omni-channel retail is a necessity as customer expectations rise. But let’s explain what it is – and isn’t – along with how you can make it a reality.
Salesforce Winter ‘22 Releases for Developers
October 12, 2021
Every platform is constantly improving and evolving, and Salesforce has just released their latest updates. As a developer, there are core updates for Winter 2022 that you need to be aware of.
7 change management challenges and how to solve them
October 12, 2021
At the heart of change management is continuous improvement and continuous learning in order to adapt to changes externally. This also means continuous professional development and training.
Nailing change management processes
October 8, 2021
At the heart of change management is continuous improvement and continuous learning in order to adapt to changes externally. This also means continuous professional development and training.
Understanding the relationship between customer loyalty and employee happiness
September 29, 2021
What’s the link between customer loyalty and employee happiness? The answer is likely to impact revenue growth, argues sales expert Tiffani Bova.