Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
Latest Insight
Ready, set, transform: Tips for a successful CRM transformation engagement
June 19, 2019
Digital transformation is the inescapable buzzword these days, and there’s been pressure on CRM software to improve. Here’s how to ensure a successful CRM transformation.
Introducing Kyle Hanagarne and Simplus Managed Services
June 5, 2019
Administering, updating and maintaining the Salesforce platform requires skill, expertise and commitment. Kyle Hanagarne, Executive Vice President of Simplus, has all three.
Industry 4.0 Puts Customers Front and Centre with Extraordinary Precision
June 4, 2019
Automate the mundane and repetitive and allow staff to move into more creative roles that drive business growth. That’s how Industry 4.0 is becoming about more than just manufacturing.
The Critical Piece of Manufacturing for Industry 4.0 is not a Robot
May 23, 2019
The digital transformation Industry 4.0 is bringing about often overlooks one important factor. Find out what it is and how to overcome the lost opportunity.
How Simplus goes beyond customer service to customer success
May 21, 2019
If you want to drive recurring revenue from your customers, there are a few goals you should aim for when it comes to customer service and success. These are them.
In-house specialist = good. Managed Services = better.
May 1, 2019
IT services are now a cornerstone of most departments in modern companies. Here’s why having an external Salesforce managed services provider is preferential to a permanent in-house specialist.