AI is the future of work.
Get there faster
Generative AI is changing the game. With the ability to drive exponential business value, understanding how to embrace AI is at the top of priority lists.
Salesforce Einstein – the home of trusted AI CRM
As a leading Salesforce AI implementation partner, we work with organisations to scope, design and implement the #1 AI for CRM, Salesforce Einstein 1.
Built into the Salesforce platform, Einstein works by grounding AI in an organisation’s customer data so they can personalise customer interactions and boost employee productivity.
With Salesforce AI, teams can accelerate time to value, predict outcomes and automatically generate content within the flow of work across sales, customer service, marketing and commerce.
Sales AI
Salesforce enables organisations to sell faster with trusted AI for sales. They can ask Einstein to write emails enriched with their customer data, generate concise summaries of sales calls, and use actionable insights to inform conversations. With Sales AI, organisations can use real-time predictions to help their sales teams close deals, automate sales processes and build stronger relationships.
Customer Service AI
Marketing AI
Commerce AI
Perfect your AI strategy with Infosys Topaz
As an Infosys company, Simplus can help organisations accelerate business value with Infosys Topaz, an AI-first strategic approach to driving growth, building connected ecosystems and unlocking efficiencies at scale.
Infosys Topaz combines more than 12,000 transformative AI services, over 150 pre-trained AI models and over 10 highly adaptable AI platforms steered by Infosys AI specialists and data strategists to help tailor AI strategies for enterprises.
With global best-practice AI at an organisation’s fingertips, they can tackle immediate challenges, realise incremental value from gradual process improvements and drive sustainable, long-term growth.
Drive growtH
Infosys Topaz combines the power of Infosys Cobalt cloud and data analytics to AI-power business, delivering cognitive solutions and intuitive experiences that revitalise growth.
Infosys Topaz delivers ready-to-use industry solutions to bring the value of AI to more functions, helping businesses become more cognitive, faster.
Build connected ecosystems
Unlock efficiencies at scale
Enhancing customer experience with AI
According to a Gartner report, customer experience is the new battlefront, with more than two-thirds of marketers saying that their companies compete mostly on the basis of CX.
One of the most sought-after capabilities is being able to analyse customer interactions across different multimedia formats to generate business-critical insights and smart predictions.
In the Infosys whitepaper ‘Enhancing customer experience with AI, we explore how AI, CX technologies and data science can help enhance customer experience in the digital age.
It also discusses how Salesforce Einstein, together with that dedicated AI support team, can empower organisations to revamp their CRM function and start solving more complex business challenges such as selling the next-best offer, managing churn and targeting the right audiences.
Infosys Generative AI Radar – APAC Report
The Infosys Generative AI Radar explores how 3,000 companies across three regions – North America, Europe and Asia-Pacific – are coming to grips with generative AI.
Generative AI Radar APAC in 90 Seconds
The Infosys Knowledge Institute’s Dylan Cosper explains the key findings of the Asia Pacific edition of the Generative AI Radar report in this short video.
Why partner with Simplus?
From design to implementation, our expert team supports AI transformations by providing the best solution to suit an organisation’s needs.
Our Consulting Services team takes the time to get to know every business and propose a unique solution. We then create a blueprint so organisations can see the value and opportunity of their AI journey in 3-5 years’ time. With Infosys Topaz, we also have access to over 12,000 AI use cases, 150 pre-trained AI models, and over 10 AI platforms to help seed ideas and fast-track AI strategies.
Next, our Implementation team gets organisations up and running with the right AI solution, offering proven experience and methods from having successfully implemented over 2,500 Salesforce projects.
We then work with organisations to drive user adoption and engagement with our Change Management team, ensuring their people have the knowledge and skills to put their AI tools to work.
Once they’re in full swing with their AI solution, our Managed Services team is on hand to offer strategic advice and technical support when needed.
Want to know more?
Latest Insights
