Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
Latest Insight
Understanding the relationship between customer loyalty and employee happiness
September 29, 2021
What’s the link between customer loyalty and employee happiness? The answer is likely to impact revenue growth, argues sales expert Tiffani Bova.
Manufacturing trends: which 2021 predictions have proved accurate?
September 13, 2021
As the year hits the home stretch, Simplus Australia casts fresh eyes on past manufacturing predictions -- and what they’ll mean for 2022.
“You don’t need to boil the ocean”: how to tame revenue processes and drive growth for good
September 13, 2021
See the most crucial takeaways from our Revenue Cloud webinar, where industry leaders explored why improving revenue operations can drive growth, win talent and build customer loyalty.
Top 10 ways to tank a transformation
September 6, 2021
Ten common mistakes when embarking on digital transformation. All the signs are there that it is time to review the way you deliver products to your customer. Save yourself a lot of pain, by finding out mistakes to avoid before you start.
Why retailers need their own data, and how to grow it
August 30, 2021
Building your customer data is crucial for business growth. Collecting and managing the data is where the true power of marketing emerges. But where do you start? Learn how to grow your first-party data today.
Unlock efficient manufacturing operations with smart systems integrations
August 23, 2021
We explore some of the Salesforce Integrations that can deliver real value for manufacturers as well as outline ways to make the most of your Salesforce investment.