Insights
We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.
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How overseas retailers are driving customer loyalty with omnichannel experiences
December 24, 2021
Customers now expect omnichannel experiences – here’s how some retailers are meeting those expectations.
What manufacturers should know from Dreamforce and Winter ‘22 releases
December 23, 2021
If manufacturers are looking for greater certainty and resilience, there’s some good news in Salesforce’s Winter ‘22 releases.
Lessons for retailers starting out in digital
December 1, 2021
With the role of stores changing, how do retailers successfully start their digital transformation journey? Carlos Bravo, account executive at Simplus, shares his insights from conversations with a leading national Australian retailer.
Project work vs Managed Services: which model is best for your organisation?
November 30, 2021
Do you need a managed service provider or a project consultant – or both? Take a side-by-side look at the options.
Resource augmentation, managed services or project-based consulting: which model is right for your organisation?
November 23, 2021
What’s the difference between staff augmentation and managed services? And which is right for you?
Lessons from SA Health’s digital transformation: how to keep driving change in the public sector
November 19, 2021
Digital transformation doesn’t happen overnight, and it helps when you can look at success cases in government services. South Australia Health saw an opportunity to consolidate their multiple systems to improve the customer experience for Seniors Card members.