Salesforce Data Cloud with Simplus
Gain a 360-degree view of customers by unifying all company data on the Salesforce platform.
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Unlock volumes of trapped data and put it to work with Salesforce Data Cloud. It seamlessly integrates data into the Einstein platform so that organisations can personalise every touchpoint, gain deeper insights and trigger data-driven actions.
With easy and secure access to all customer data in one place, Data Cloud creates a unified view of customers to help sales, service and marketing teams improve customer experiences, boost productivity and drive growth.
Data Cloud takes volumes of disconnected and diverse data across different systems and serves it up in a single, trusted view – allowing organisations to drive automation and analytics, personalise customer experiences and trigger data-driven actions and workflows.
DATA CLOUD: A MULTIFUNCTIONAL SOLUTION
FOR SALES
- Customer segmentation and retention
- Sales engagements and conversion across channels
- Post-sale opportunity identification
FOR CUSTOMERS
- Enriched UX on customer- facing sites
- Unified view improves customer interactions
- Cohesive experience from marketing to sales to service and support
FOR MARKETING
- Boosting media campaigns
- Lead generation and conversion
- Unifying health scores/retention risk factors
SUPERCHARGE DATA CLOUD WITH INFOSYS DATA SERVICES SUITE
With Simplus and Infosys, organisations that choose Data Cloud can take advantage of the Infosys Data Services Suite (iDSS) framework to accelerate the migration of data in different formats – ensuring data is profiled, cleansed and ready for implementation. It also supports master data management by using historical data and machine learning to pre-fill master attributes in transactional data to minimise manual efforts.
5-25% productivity gain for profiling
100% accuracy
35% validation effort reduction
15-25% effort savings from cleansing / enrichment
140% effort savings from auto extraction
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Learn more and start supercharging your data with Simplus today.