In a world-first, Salesforce will be holding their in-person World Tour 2020 conference as an online experience.
CEO Salesforce ANZ Pip Marlow announced on Wednesday, “Nothing is more important than the health and safety of our community, including customers, partners and employees”. After carefully considering the COVID-19 Coronavirus outbreak Salesforce made the decision to reimagine the World Tour format so Australian and New Zealand audiences can still experience the learnings and excitement that can only come from such a large event.
World Tour Sydney Reimagined is bringing together industry leaders, innovative brands and Salesforce platform experts straight to your favourite device. And these are the reimagined sessions we think you should tune in for.
World Tour session: Government – How harnessing innovation fuels thriving communities
Time: 9:15am – 9:45am
Streaming channel 3
We shared how our customer Office for Ageing Well transformed the customer experience for their Seniors Card members – as well saving the agency money – and in this World Tour session you can hear how other government departments are prioritising customer service and data security. Learn more about 360-degree strategies and how you can grow trust across communities.
World Tour session: 10 paths to business innovation and growth with Tiffani Bova
Time: 9:15am – 9:45am
Streaming channel 1
Salesforce’s very own bestselling author and Growth and Innovation Evangelist, Tiffani Bova, will be sharing her 10 defined paths of growth. Finish your World Tour day off right with a plan to keep your business growing in the face of stiff competition.
World Tour Opening Keynote: Trailblazers, Together
Time: 10:00am – 11:10am
Streaming channel 1
Salesforce Customer 360. Einstein Voice Skills. Pip Marlow CEO Salesforce ANZ. Do we need to go on? Book out a meeting room if you have to but just don’t miss this keynote session. Salesforce will showcase how their latest products change the way employees innovate, skill up, and deliver integrated customer experiences.
World Tour session: Business as a platform for change
Time: 1:00pm – 1:40pm
Streaming channel 1
With 60% of consumers likely to switch brands if a company isn’t socially responsible, companies across all industries need to ask how they can authentically integrate purpose into a corporate culture. This session will explore that very question as well considering how we empower the workforce to do well while doing good.
World Tour session: Mulesoft – Unleash the power of Salesforce Customer 360 with APIs
Time: 1:00pm – 1:30pm
Streaming channel 3
Did you know that the average enterprise has over 900 systems? If you’re thinking that sounds like your organisation then tuning into this session should be at the top of your priority list. Learn how data integration and APIs can accelerate IT delivery and increase organisational agility.
World Tour session: Intimate fireside conversation on inclusive leadership with Billie Jean King
Time: 2:00pm – 2:40pm
Streaming channel 1
Tennis legend Billie Jean King is in Australia to share her extraordinary story and the importance of inclusive leadership. While there isn’t too much we can reveal about this session, we can expect the social justice crusader and feminist icon not to hold back. Get a comfy chair ready for this session!
Simplus Sessions
New event date coming soon
While not technically a session you can stream, our Simplus Sessions are still going ahead – just no longer on World Tour day. We’re excited to bring you the best expertise form Simplus and industries in our roundtable sessions. Be sure to express your interest so you can be notified once a date is locked in.
For easy access to session links and the full online experience, register your attendance for World Tour Sydney Reimagined.
Follow Simplus Australia on LinkedIn to get the latest industry news, Salesforce updates, and topics that matter to you and your organisation.
