Agentforce Financial Services Summit Sydney wrap up

May 27, 2025

Infosys | Simplus brings you the key takeaways on how to harness agentic AI from the Agentforce Financial Services Summit 2025

What do omnichannel experiences look like for retail customers?

April 1, 2022

See retail customer experience from your customers’ perspective – join ‘Jane’ on a journey from awareness right through to loyalty and advocacy.

Lessons for retailers starting out in digital

December 1, 2021

With the role of stores changing, how do retailers successfully start their digital transformation journey? Carlos Bravo, account executive at Simplus, shares his insights from conversations with a leading national Australian retailer.

Retail is now synonymous with customer experience

November 17, 2021

With the role of the store changing, how do retailers take the best out of their store experience and translate this online? Hear the latest insights from Carlos Bravo who is the account executive at Simplus, and specialises in the retail market segment. He shares his insights from conversations with a leading national Australian retailer.

Customer loyalty is changing, are you?

November 2, 2021

What customers want now, more than ever before, is a truly personal shopping experience – and most retailers aren’t providing it.

Manufacturing Industry Trends: How Tech Is Powering Australia’s Manufacturing Evolution

November 27, 2020

The latest research from Industrial Ideas, Deakin University and Salesforce, and why technology should be a key focus for manufacturers to set themselves up for success.