How overseas retailers are driving customer loyalty with omnichannel experiences

December 24, 2021

Customers now expect omnichannel experiences – here’s how some retailers are meeting those expectations.

What manufacturers should know from Dreamforce and Winter ‘22 releases

December 23, 2021

If manufacturers are looking for greater certainty and resilience, there’s some good news in Salesforce’s Winter ‘22 releases.

Avoiding a common mistake in healthcare digital transformation

November 18, 2021

Many healthcare organisations have accelerated digital transformation, but there’s a common mistake to avoid.

Retail is now synonymous with customer experience

November 17, 2021

With the role of the store changing, how do retailers take the best out of their store experience and translate this online? Hear the latest insights from Carlos Bravo who is the account executive at Simplus, and specialises in the retail market segment. He shares his insights from conversations with a leading national Australian retailer.

How to factor in resourcing into your testing

November 5, 2021

Testing your project based on a resources plan saves time and money while increasing productivity throughout the process. Effective testing requires a clear understanding of each environment in the development process.

Customer loyalty is changing, are you?

November 2, 2021

What customers want now, more than ever before, is a truly personal shopping experience – and most retailers aren’t providing it.

Implementation