Service Cloud
Salesforce updates, release updates, Salesforce developers
Salesforce Winter ‘22 Releases for Developers
October 12, 2021
Every platform is constantly improving and evolving, and Salesforce has just released their latest updates. As a developer, there are core updates for Winter 2022 that you need to be aware of.
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Tiffani Bova
Understanding the relationship between customer loyalty and employee happiness
September 29, 2021
What’s the link between customer loyalty and employee happiness? The answer is likely to impact revenue growth, argues sales expert Tiffani Bova.
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crm for manufacturing
Manufacturing trends: which 2021 predictions have proved accurate?
September 13, 2021
As the year hits the home stretch, Simplus Australia casts fresh eyes on past manufacturing predictions -- and what they’ll mean for 2022.
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Revenue Cloud
“You don’t need to boil the ocean”: how to tame revenue processes and drive growth for good
September 13, 2021
See the most crucial takeaways from our Revenue Cloud webinar, where industry leaders explored why improving revenue operations can drive growth, win talent and build customer loyalty.
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Top 10 ways to tank a transformation
September 6, 2021
Ten common mistakes when embarking on digital transformation. All the signs are there that it is time to review the way you deliver products to your customer. Save yourself a lot of pain, by finding out mistakes to avoid before you start.
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Why retailers need their own data, and how to grow it
August 30, 2021
Building your customer data is crucial for business growth. Collecting and managing the data is where the true power of marketing emerges. But where do you start? Learn how to grow your first-party data today.
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