How overseas retailers are driving customer loyalty with omnichannel experiences

December 24, 2021

Customers now expect omnichannel experiences – here’s how some retailers are meeting those expectations.

Lessons for retailers starting out in digital

December 1, 2021

With the role of stores changing, how do retailers successfully start their digital transformation journey? Carlos Bravo, account executive at Simplus, shares his insights from conversations with a leading national Australian retailer.

Retail is now synonymous with customer experience

November 17, 2021

With the role of the store changing, how do retailers take the best out of their store experience and translate this online? Hear the latest insights from Carlos Bravo who is the account executive at Simplus, and specialises in the retail market segment. He shares his insights from conversations with a leading national Australian retailer.

Top 10 ways to tank a transformation

September 6, 2021

Ten common mistakes when embarking on digital transformation. All the signs are there that it is time to review the way you deliver products to your customer. Save yourself a lot of pain, by finding out mistakes to avoid before you start.

Why retailers need their own data, and how to grow it

August 30, 2021

Building your customer data is crucial for business growth. Collecting and managing the data is where the true power of marketing emerges. But where do you start? Learn how to grow your first-party data today.

10 questions to ask a Salesforce implementation partner

August 13, 2021

Looking for the right implementation partner? Make sure they give you the answers to these 10 questions.

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