Insights

We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.

Latest Insight
Operationalising Agentic AI in Financial Services: What Comes Next
July 15, 2025
Agentic AI has moved from pilot to enterprise scale. Discover how financial institutions are operationalising AI with platforms like Agentforce, ensuring speed, governance and enterprise impact.

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welcome dreamforce 2018
Dreamforce through the eyes of a #sqwarepegger
October 4, 2018
American coffee, keynotes and… Metallica? Find out what our sqwarepegger encountered at Dreamforce 18 in San Francisco.
takeaways dreamforce 2018
Top 5 Takeaways from Dreamforce 2018
October 2, 2018
170,000 attendees from 83 countries gathered at the Salesforce showcase. Here are five key takeaways that help illustrate what makes the industry leading CRM platform so special.
salesforce updates 2019
What’s new for Field Service Lightning in Winter 2019?
September 27, 2018
More customisation options, better usability and a deeper integration with the Service Cloud Platform are some of the key changes the platform brings.
salesforce tailhead
From Salesforce Stranger to Trailhead Ranger
September 17, 2018
Blazing your own trail in life is important. Read how one online marketer made the transition to learning all about Salesforce, the world’s number one CRM system.
achivement agreement
From Student to Alumni and Killer Corporate Relations Australia
September 17, 2018
Corporate relations are extremely important to universities in Australia. When it comes to dealing with big business, data analysis and presentation is key. Salesforce is an essential ally in this.
work culture
My first 30 days as a Sqware Pegger – The Culture Mix
September 4, 2018
The Sqware Peg values are on display here as our new Employee Experience Director talks about their first 30 days on the job.

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