Managed Services

digital transformation, managed services, it services, digital experience, public sector, government services, state government, federal government, it project, government agencies, public sector
Lessons from SA Health’s digital transformation: how to keep driving change in the public sector
November 19, 2021
Digital transformation doesn’t happen overnight, and it helps when you can look at success cases in government services. South Australia Health saw an opportunity to consolidate their multiple systems to improve the customer experience for Seniors Card members.
Healthcare digital transformation, digital healthcare delivery, digitised healthcare, digital transformation for health sector
Avoiding a common mistake in healthcare digital transformation
November 18, 2021
Many healthcare organisations have accelerated digital transformation, but there’s a common mistake to avoid.
Salesforce updates, release updates, Salesforce developers
Salesforce Winter ‘22 Releases for Developers
October 12, 2021
Every platform is constantly improving and evolving, and Salesforce has just released their latest updates. As a developer, there are core updates for Winter 2022 that you need to be aware of.
Tiffani Bova
Understanding the relationship between customer loyalty and employee happiness
September 29, 2021
What’s the link between customer loyalty and employee happiness? The answer is likely to impact revenue growth, argues sales expert Tiffani Bova.
crm for manufacturing
Manufacturing trends: which 2021 predictions have proved accurate?
September 13, 2021
As the year hits the home stretch, Simplus Australia casts fresh eyes on past manufacturing predictions -- and what they’ll mean for 2022.
Revenue Cloud
“You don’t need to boil the ocean”: how to tame revenue processes and drive growth for good
September 13, 2021
See the most crucial takeaways from our Revenue Cloud webinar, where industry leaders explored why improving revenue operations can drive growth, win talent and build customer loyalty.