Sales Cloud

Online shopping, customer experience, retail, digital transformation, online shopping, retail
Lessons for retailers starting out in digital
December 1, 2021
With the role of stores changing, how do retailers successfully start their digital transformation journey? Carlos Bravo, account executive at Simplus, shares his insights from conversations with a leading national Australian retailer.
Online shopping, customer experience, retail, digital transformation, online shopping, retail industry
Retail is now synonymous with customer experience
November 17, 2021
With the role of the store changing, how do retailers take the best out of their store experience and translate this online? Hear the latest insights from Carlos Bravo who is the account executive at Simplus, and specialises in the retail market segment. He shares his insights from conversations with a leading national Australian retailer.
customer centric,customer experience, customer loyalty, future trends
Customer loyalty is changing, are you?
November 2, 2021
What customers want now, more than ever before, is a truly personal shopping experience – and most retailers aren’t providing it.
Higher education, university, business transformation, higher learning
Future Trends Disrupting The Higher Education Sector
October 22, 2021
The disruption to universities and the higher learning sector has changed student expectations and traditional ways of teaching forever. As a direct result of the pandemic universities are changing their business models to adapt.
What is omnichannel retail, omnichannel retail, what is omnichannel, omni-channel meaning
Engage Seamlessly Across All Channels
October 19, 2021
Omni-channel retail is a necessity as customer expectations rise. But let’s explain what it is – and isn’t – along with how you can make it a reality.
Salesforce updates, release updates, Salesforce developers
Salesforce Winter ‘22 Releases for Developers
October 12, 2021
Every platform is constantly improving and evolving, and Salesforce has just released their latest updates. As a developer, there are core updates for Winter 2022 that you need to be aware of.