Insights

We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.

Latest Insight
Operationalising Agentic AI in Financial Services: What Comes Next
July 15, 2025
Agentic AI has moved from pilot to enterprise scale. Discover how financial institutions are operationalising AI with platforms like Agentforce, ensuring speed, governance and enterprise impact.

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New report: How Australian universities are improving student retention
October 17, 2022
Simplus asked higher education experts and insiders for their tips and insights into how Australian universities can improve student retention.
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Dreamforce 2022: 7 highlights for A/NZ Trailblazer
September 26, 2022
New Salesforce product Genie features heavily in these 7 highlights from Dreamforce 2022.
Sigma
4 ways managed services have empowered Sigma’s IT team
September 21, 2022
Managed services are about empowering your IT team. Here are 4 ways Sigma has used Simplus Managed Services to do exactly that.
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Bridging the labour gap with Simplus Managed Services
August 26, 2022
With short-term labour shortages and long-term skills shortages slowing down innovation, how can businesses fill the gaps?
The digital future of government services is on the horizon
The digital future of government services is on the horizon
June 22, 2022
Australia is advancing towards becoming a digital nation at lightning speed. We are seeing new innovative digital services being called for at pace, such as telehealth, remote learning, and contactless digital payments.
Revenue operations, RevOps model, Salesforce Revenue Cloud, Revenue processes, Docusign
Win the digital minds and analogue hearts of tomorrow’s customers with RevOps
June 1, 2022
A RevOps model reduces friction and improves service. Here’s how leaders are reimagining channels, streamlining operations, and reaching hearts and minds.

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