Insights

We’re sharing insights from industry experts to help you on your digital transformation journey – whether it’s for deeper knowledge on Salesforce implementation and support or managing organisational change.

Latest Insight
Operationalising Agentic AI in Financial Services: What Comes Next
July 15, 2025
Agentic AI has moved from pilot to enterprise scale. Discover how financial institutions are operationalising AI with platforms like Agentforce, ensuring speed, governance and enterprise impact.

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Salesforce World Tour Essentials Melbourne wrap up
June 24, 2024
Simplus brings you all the highlights from Salesforce World Tour Essentials Melbourne 2024 and the day’s hot topic – the new era of enterprise AI.
Is Generative AI Ready for Enterprise-Level Use in the Banking Industry?
March 18, 2024
Is generative AI ready for use by the banking sector in ANZ? Our report explores whether it’s suitable for enterprise-level implementation.
It’s a wrap: Salesforce World Tour 2024
March 7, 2024
Simplus brings you the highlights from Salesforce World Tour 2024 in Sydney, a jam-packed event that had everyone buzzing about AI + CRM + Data + Trust.
Salesforce Dreamforce
AI and Data were the focus at Dreamforce 2023
September 26, 2023
Dreamforce is the biggest tech event of the year. Here’s what we thought of this year’s CRM spectacle.
Education for the future at the Tertiary ICT Conference in Auckland
September 8, 2023
The 39th Tertiary ICT Conference took place in Auckland from 29–31 August. We were there to share knowledge, and hear insights from the industry.
Simplus at World Tour Essentials Melbourne – What We Heard
August 23, 2023
World Tour Essentials Melbourne was two packed days of Salesforce presentations, networking and knowledge sharing. Here’s what we learned.

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