Insights

What is omnichannel retail, omnichannel retail, what is omnichannel, omni-channel meaning
Engage Seamlessly Across All Channels
October 19, 2021
Omni-channel retail is a necessity as customer expectations rise. But let’s explain what it is – and isn’t – along with how you can make it a reality.
Salesforce updates, release updates, Salesforce developers
Salesforce Winter ‘22 Releases for Developers
October 12, 2021
Every platform is constantly improving and evolving, and Salesforce has just released their latest updates. As a developer, there are core updates for Winter 2022 that you need to be aware of.
Change management challenges, top change management challenges, how to overcome change management challenges, change management mistakes, change management risks
7 change management challenges and how to solve them
October 12, 2021
At the heart of change management is continuous improvement and continuous learning in order to adapt to changes externally. This also means continuous professional development and training.
Change Management
Nailing change management processes
October 8, 2021
At the heart of change management is continuous improvement and continuous learning in order to adapt to changes externally. This also means continuous professional development and training.
Tiffani Bova
Understanding the relationship between customer loyalty and employee happiness
September 29, 2021
What’s the link between customer loyalty and employee happiness? The answer is likely to impact revenue growth, argues sales expert Tiffani Bova.
crm for manufacturing
Manufacturing trends: which 2021 predictions have proved accurate?
September 13, 2021
As the year hits the home stretch, Simplus Australia casts fresh eyes on past manufacturing predictions -- and what they’ll mean for 2022.